The strength and uniqueness of our position in the Auto After market lies in our ability to offer innovative solutions that go beyond traditional practices. These uniqiely combined services are designed to add value at every stage: as a single product, bundled combinations or modular add-ons that are seamlessly integrated into our client’s busness. Through innovation and research and development initiatives we constantly strive to expand and improve services to make vehicle ownership lifecycle a transparent.
Our globally harmonised products and services enable us to deliver solutions quickly, efficiently and consistently across the world.
Digital Pickup & Drop
Whether your vehicle is due for service or you need to send your vehicle for service centre for any other reason, Discover Convenience
For Vehicle Owners
Just scan the QR and book an appointment with your service centre
Stay updated with notifications on estimated delivery time
Provide feedback on the service
Enjoy the convenience of doorstep pick up and drop, home or office
Convey jobs to be addressed right from your finger tips
Receive information on offers and promotions
Track your Ambassador and vehicle status real time
Chat with service advisor
Maintain digital repository of all documents and service records
Know your cost estimate in full details and approve
View your service invoice and make digital payments
OEM & Service Centres
White labelled application for digital engagement
Analytics on service center, customer and other insights
Subscription and need based model
Digital ad space
Consistency in delivery of services to customers
Achieve higher trust and transparency
We are not just a software company to build an app and maintain it, but a well entrenched service provider to ensure higher engagement level with your customer and full fill all services including last mile logistics.
Revenue
Increase business volume
Longer customer life time value
Higher customer satisfaction index
Free up bay utilization and real estate EBITDA for OEMs
EBITDA
Outsource non core activity of managing drivers
Customer RFM & Efficiency Analytics
Optimise fixed and over head costs
Pick up and drop to a service center is like an ATM to bank, home delivery to restaurants, dood delivery to retail stores, groceries and etc. It is no more a wish but a need to deliver convenience to our customers.
Digital Roadside Assistance
If your vehicle has experienced a breakdown or mechanical disablement, 21North Europ Assistance is available to provide the roadside help you need. A global network of qualified roadside assistance professionals is providing the fastest, safest and most innovative roadside services including towing, winching, jumo start, flat tire change, emergency fuel delivery and auto locksmith service on your smart phone. Avail assistance in less than 60 mins
Digital Chauffeur Service
With the world moving towards door step delivery of most products and services, it is inevitable to for auto industry to innovate to cloud showrooms and workshops. We can assist in test drive management, home delivery, stock yard movements and internal movement of vehicles using our digital chauffeur service.
Accident & Claims Management
A vehicle owner to experience accident and process of filing claim to claim settlement is a stressful and high friction experience. We can assist you in taking ownership of this after sale experience and deliver convenience to each of your customer through cutting edge technology platforms and last mile logistics. A happy customer on after sales phase will remain a brand loyal for long. Our services could also help you reduce liability.
Digital Payment Solutions
We solve the perennially existing problem of vehicle owners sacrificing valuable personal time in managing their vehicle needs. 21North Europ Assistance is a trusted partner to millions of vehicle owners delivering trust and transparency with a multitude of vehicle related services. At the cusp of our next big trajectory, we have come a long way in creating technologies that are not only automated, but are also intelligent. Our customer focus and use of latest technologies have made us the benchmark for technology based service providers in auto after market.s in auto after market.