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Good things happen when people get time, whether spending with loved ones or executing their dreams.

What started as a way to pick up and drop vehicles for servicing has led to millions of moments of passion and joy as people around the world make best use of precious time saved. Our clients deliver trust and transparency with the help of our technology.

21North Europ Assistance, the only global vehicle ownership lifecycle assistance platform, continues to reimagine the auto after-market industry to the benefit of global auto and auto related brands, assistance professionals and consumers. 21North Europ Assistance delivers the quickest, safest and most innovative vehicle assistance service, products and technology by combining location based services, real time data, artificial intelligence and end-end connected communication. Our platform powers vehicle assistance solutions for leading brands across the automotive, insurance, fleet companies and corporates.

Our Mission – Trust , transparency and convenience in vehicle Ownership, simply through smart phones.

Our Vision – To be the most reliable and innovative vehicle assistance company.

15+
15+
Years domain experience in the core team
1.1 Mn
1.1 Mn
Transactions
1
1
New city added every month
100+
100+
Employees
42 Mn €
42 Mn €
Transaction Value
4
4
Global intellectual property patents
5344
5344
Assistance providers
92%
92%
On-Time Arrival
14
14
Cities across the world

Why Choose Us?

why_1

Scalable and intelligent technology platform

why_2

Strong business process

why_3

Deep domain knowledge

Our Network & Reach

Our Lineage

What started as a way to pick up and drop vehicles for servicing has led to millions of moments of passion and joy as people around the world make best use of precious time saved. Our clients deliver trust and transparency with the help of our technology.

21North Europ Assistance, the only global vehicle ownership lifecycle assistance platform, continues to reimagine the auto after-market industry to the benefit of global auto and auto related brands, assistance professionals and consumers. 21North Europ Assistance delivers the quickest, safest and most innovative vehicle assistance service, products and technology by combining location based services, real time data, artificial intelligence and end-end connected communication. Our platform powers vehicle assistance solutions for leading brands across the automotive, insurance, fleet companies and corporates.

Our Values

Respect

Innovation

Commitment

Integrity

Executive team

Vehicle Ownership experience isnt the only thing we’re changing through our technology. We’re building a culture within 21North Europ Assistance that emphasizes doing the right thing, period, for clients, ambassadors and employees. Find out more about the team that’s leading the way.

Praveen Surendiran

Praveen Surendiran

MANAGING DIRECTOR
Nitin Mehra

Nitin Mehra

EXECUTIVE DIRECTOR
Sreekumar S

Sreekumar S

DIRECTOR – TECHNOLOGY
Madhu Jindal

Madhu Jindal

DIRECTOR – CLIENT ENGAGEMENT
Mohammad Umar Shariff

Mohammad Umar Shariff

DIRECTOR – SERVICE DELIVERY
Lokesh Natoo

Lokesh Natoo

DIRECTOR OPERATIONS
Rajesh Bhatia

Rajesh Bhatia

VP ENGINEERING
David Wu

David Wu

GENERAL MANAGER - SOUTH EAST ASIA
Kathie Gao Cheng

Kathie Gao Cheng

HEAD – PROJECTS & PRODUCTS

CSR POLICY

As a driver for economic efficiency and innovation, our commitment to social responsibility is crucial to the Group’s ambition to be a world leader in its sector.

At 21North Europ Assistance we extend our helping nature beyond business. We work hard to help our local communities and those beyond we work. One of our criteria to commence this business was to create sustainable living to the local communities by creating job opportunity, financial inclusion and social status.

Each of our offices has a commitment, driven either by the business or by the employees themselves. We empower our employees to make a positive impact by offering flexible work structures, allowing people to take time off work for social responsibility activities.